Telehealth Services .

Repeat prescriptions

Is your prescription running out? Don’t worry – we offer a hassle-free way to get a repeat prescription so you can continue your treatment without interruption.

Repeat prescriptions

Two-thirds of prescriptions issued in primary care are repeat prescriptions. You might need a second course of medication to get rid of an infection or you might have a chronic condition and will need medication for years.

Most treatment needs to be taken consistently. But what do you do when you suddenly realise you’ve run out? You might not be able to rearrange your day to get to an appointment at your GP – and your GP may not be available anyway.

Without that crucial appointment, though, you may face a gap in your treatment, which can be problematic.

That’s why we shift control to you.

See your doctor differently – and get your medication when needed

Our telehealth service provides the ideal way to manage your treatment. It’s an easy, efficient way to get your repeat prescriptions so there’s no interruption to your treatment.

get your medication when needed
get your medication when needed

How to request a repeat prescription

Holistic approach

Step 1

Choose ‘repeat prescription’ to get started with your script request.

Holistic approach

Step 2

Login and confirm your personal details so your doctor has your medical history.

Holistic approach

Step 3

Have a telehealth consultation with one of our doctors, who may decide to prescribe medication.

Holistic approach

Step 4

If medication is prescribed, you can opt for an eScript for pickup from your preferred pharmacy.

So, a quick login, an online appointment and an electronic script sent to your chosen pharmacy – yes, it really is that simple!

What do you need to tell us?

You should tell us about:

Your health
If you were being treated for a short-term condition, which symptoms are you still experiencing? If you’re on long-term medication, is it working well for you or are you experiencing side effects?

The name of your medication and its dose
Check the label on your existing medication.